Client Information

Hospice is an organisation that provides volunteers to assist people through the progression of their life limiting illness, enabling them to maintain a dignified lifestyle in the environment of their choice. Hospice will support families through their time of bereavement. Hospice is primarily involved with meeting the emotional, social and spiritual needs of the client and their families.

All people living with limited life expectancy due to advanced progressive disease and their carers.

• We can stay with a client while the carer has time off
• Provide companionship and support
• Provide transport for clients to and from appointments
• Sit with clients who are ill during the day, evening or night, in their home, a residential aged care facility or in a hospital setting.

Nothing, Hospice volunteers are free, but we will gratefully accept any donations to help support our service.

Donations over $2.00 are tax deductible.

You can telephone us on 03 6447 7747 or mobile 0418 127 590. Referrals can come from your doctor, a nurse, family member, friends or yourself.

This depends on your need and the resources we have available at the time.

We encourage people to accept regular respite of between 2-3 hours per week.

Yes, the volunteer will continue to visit you, if you wish.

Our volunteers, young and old, come from all walks of life and bring to our organisation a diverse range of life skills. Highly motivated, all must undergo police safety screenings and complete a comprehensive training programme. Volunteers are hand picked for their depth of understanding of the needs of the very ill, their families and carers.

All Volunteers are vaccinated against COVID-19.

If you are not comfortable with your volunteer, please let the manager know and we will introduce you to another person. A primary objective of the service is to provide someone who fits in with you, your family and your lifestyle.

Our volunteers understand this. They will bring their own activities with them and can be within calling distance in another room.

Having a Hospice volunteer will not affect any other service.